We collect various types of personal data regarding our Users as well as data regarding Visitors to our Sites. Such data is typically collected and generated through your interaction with the Blix Service. Specifically, we collect the following categories of data (which, to the extent it relates to an identified or identifiable individual, is deemed as “Personal Data“):
When you install or access the Application and set up your account, you provide us with your email account addresses (for the accounts you wish to manage through the Application), your display name of each of your email accounts (Optional) – this could be your actual name, or a nickname you choose, Your Photo (Optional) – if you choose to upload it as your account avatar. You may choose to upload another photo, but you need to make sure you have the appropriate rights to use this photo.
You are not obligated to provide us with any of the above information.
However, we will not be able to provide you with the Application and the Blix Services or part of them, as applicable, if you do not agree, or withdraw your consent, or request to object (all as detailed under section 5 with respect to your rights) to our processing of these data items.
We use web and mobile analytics software to measure traffic and usage patterns and to help us better understand the functionality of the Blix Service on your device or general information regarding how users use the Blix Service. When using our Website, the web analytic tools collect information sent by your browser, including the pages you visit and other information that assists us in improving the Website. The Application on your device may collect information such as what kind of device you are using, how often you use the Blix Service, the way you use the Bix Service (what functions are used for example) performance data (technical issues concerning crashes, operation metrics, memory consumption and that type of information), and which store the Application was downloaded from and send this information to the Cloud. We use this information only to administer, improve, monitor and analyze the use of the Blix Service.
When you access the Blix Service on a mobile device (like a smart-phones or tablet), we may access, create, monitor or remotely store identifiers such as Instance ID or GUID which uniquely identify our app. Only Blix can access these identifiers. We do not use any hardware identifiers such as Unique Device Identifier (UDID), SSAID (Android ID) and IMEI and we have no way to identify the specific hardware you use.
These identifiers persist on your device and our Cloud to help you log in faster and enhance your navigation through the Application. Some features of the Blix Service may not function properly if these identifiers are impaired or disabled.
We frequently and securely check the Application version with our Cloud to recommend an upgrade. We also securely check for licenses and premium features to allow or prohibit functionalities.
Our Legal Bases for Processing
The following are the legal reasons why we process your information in the manners specified above:
We will never share, rent or sell your information to third parties outside of Blix and its group companies (including subsidiaries and affiliates) without your consent, except as noted below:
Links to Third Party Websites
This section does not relate to information that we directly convey to third parties.
If you are located in the EU, the following shall apply only if you marked your consent to receive such communications.
If you are located in the US or elsewhere in the world, the following shall apply for as long as you have not opted-out of this activity:
We may use the information we collect or receive to communicate with you directly. For example, you may receive emails from us containing company updates, promotions, marketing, or special offers. We do this to be sure our communications and our products get better over time. If you would rather not receive these emails, you may opt-out of receiving them by following the unsubscribe link located at the bottom of each communication or by emailing us at email@example.com. Even after you opt-out from receiving communications messages from us, you will continue to receive administrative messages from us regarding our services (such as requirement to upgrade the Application).
If you have questions on how to exercise your rights, please contact firstname.lastname@example.org. We will respond to your access request without undue delay, or within 30 days at the latest (as the law may require).
We will retain your information for as long as we need it for legitimate business purposes (as laid out in chapter (“How we use your information”) and as permitted by applicable law. Once no longer used as stated herein, it will be either deleted or completely de-identified in a manner that does not allow re-identification thereof. Except as required by law or our agreement directly with you, we will not be obliged to retain your Personal Data for any particular period, and we are free to securely delete it or restrict access to it for any reason and at any time, with or without notice to you.
We will also retain and use your information in the following instances:
Specifically, the following information items are retained for the following time periods:
|Optional Functionality||Data Item||Retention period|
|Instant Push Services for iOS and OAuth supported accounts (optional)||Email header (to, from, title, portion of the body)||Deleted immediately upon push completion|
|Settings Backup (optional)||Your phone number||As long as required to perform the Services|
|Report an email (optional)||Reported email||As long as required to perform the Services|
Security is extremely important to us. We use industry leading security practices to preserve the integrity of all your data. For example, when you transmit sensitive information and when you send and receive emails, Blix encrypts the transmission of that information using secure socket layer technology (SSL). However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. Blix is not responsible for the functionality or security measures of any third party. If you have questions about this feel free to contact us at email@example.com.
Our legal basis for performing such transfer across boundaries are:
We are the Controller of our Users Personal Data, and certain types of User data; we are the Processor of any Personal Data contained in User data processed on behalf of our Customer.
Data protection laws and regulations including GDPR distinguish between two main roles for parties processing Personal Data: the “Data Controller”, who determines the purposes and means of processing; and the “Data Processor”, who processes the data on behalf of the Data Controller. Below we explain how these roles apply to the Blix Service, to the extent that such laws and regulations apply.
If any of our Users upload or submit Personal Data or other content to our Blix Service which includes Personal Data (e.g., sending a message to another user with personal details), such data will only be processed by Blix on behalf of our Customer, which is the owner of the respective Account, along with all other User data processed on such Customer’s behalf.
In such instances, our Customer shall be deemed the “Data Controller” of such data, and Blix will process such data on the Customer’s behalf, as its “Data Processor”, in accordance with its reasonable instructions, subject to our Terms of Service, our Data Processing Agreement with such Customer (to the extent applicable) and other commercial agreements. Blix’s Service Providers shall act as designated Sub-Processors in these instances. The Customer will be responsible for meeting any legal requirements applicable to Data Controllers (such as establishing a legal basis for processing and responding to Data Subject Rights requests concerning the data they control).
Our Services are not directed to persons under 16. We do not knowingly collect Personal Data from children under 16. If we become aware that a child under 16 has provided us with Personal Data, we will take steps to remove such information and terminate the child’s account. If you learn that your child has provided us with Personal Data without your consent, please contact us at firstname.lastname@example.org.
If you are resident of the State of California you may be entitled to additional privacy disclosures under the California Consumer Privacy Act (“CCPA”) after January 1, 2020. The CCPA provides for additional protections for Personal Data, which the statute defines as your IP address, account or social security number, drivers license or passport information, online activity, employment data, demographic information and others. Under the CCPA: (1) you have the right to know what Personal Data Blix has collected about you as a User and if it has been sold; (2) you have the right to a copy of the Personal Data that Blix has collected about you; (3) you may opt out of any transfer or sale of your Personal Data; (4) you may request that Blix delete any of your Personal Data; (5) if any Personal Data is transferred or sold to third parties, you have a right to know the categories of such third parties; (6) you have the right to know the reasons Personal Data has been collected; and (7) you have the right to equal service and pricing if you assert any rights under the CCPA. Note, the deletion of certain Personal Data may disrupt some or all of the functions and features of the Blix Service.
If you are a California resident and wish to obtain any of the information described above regarding the collection, use and disclosure of your Personal Data, please make such a request by sending an email to email@example.com.
Last Updated: August 15th, 2019
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